Information & Referral

Results: 17

• Braille Materials/Collections (1)
  TJ-4500.8300-100

  Braille Materials/Collections

  TJ-4500.8300-100
  
  Libraries or other organizations that maintain collections of books, magazines and other reading materials in Braille, a system that uses raised dots to represent numerals and letters of the alphabet which can be identified by the fingers, that are made available on a loan basis to community residents who are blind or who have visual impairments. Also included are organizations that distribute copies of books, magazines and other reading material in Braille format that people can keep.
• Child Care Provider Referrals (2)
  PH-2400.1500

  Child Care Provider Referrals

  PH-2400.1500
  
  Programs that provide statewide and community-based services that are designed to improve the availability and quality of child care. These programs maintain lists of child care resources and link families who are in need of child care services with child care centers, licensed family child care homes and other organization-based providers; provide information that helps families become good consumers of child care services; recruit new child care providers to expand the availability of the service locally; provide training and technical assistance for providers; and collect and disseminate data which document the demand for child care services and the current availability of child care resources. Some programs may also make referrals to preschools and many provide referrals to children's play groups.
• County Government Information Services (5)
  TJ-3200.2500-160

  County Government Information Services

  TJ-3200.2500-160
  
  Programs that provide information about county government offices and services that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. In some cases, assistance is available to help identify and locate an appropriate office.
• Disease/Disability Information (1)
  LH-2700.1700

  Disease/Disability Information

  LH-2700.1700
  
  Programs that provide information about the causes and origins, preventive measures, symptoms, screening/diagnostic procedures, and/or methods of treatment or management including the latest research for specific illnesses or disabling conditions.
• Federal Government Information Services (1)
  TJ-3200.2500-200

  Federal Government Information Services

  TJ-3200.2500-200
  
  Programs that provide information about U.S. government offices and services that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. In some cases, assistance is available to help identify and locate an appropriate office.
• Health Insurance Information/Counseling (3)
  LH-3500

  Health Insurance Information/Counseling

  LH-3500
  
  Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
• Information and Referral (3)
  TJ-3000

  Information and Referral

  TJ-3000
  
  Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
• Legal Information Services (1)
  TJ-3200.4500

  Legal Information Services

  TJ-3200.4500
  
  Programs that provide information about specific legal problems and procedures that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field. Also included are legal aid services, bar associations and other programs that provide basic information about family law, landlord/tenant law, immigration law, consumer law, elder law, patient rights, the rights of persons with disabilities, the criminal justice system, the civil court system and other legal topics via workshops, classes, speaking engagements, printed materials, video tutorials, websites and other similar educational avenues.
• Libraries (2)
  TJ-4400

  Libraries

  TJ-4400
  
  Facilities which house a collection of materials including books, manuscripts, journals, government documents and nonprint formats such as paintings, musical recordings, videotapes, films and data files on magnetic tape which are organized to provide physical, bibliographic and intellectual access to a targeted group of people and which generally make available staff to provide services and programs related to the information needs of the targeted group.
• Medical Information Services (2)
  TJ-3200.5000

  Medical Information Services

  TJ-3200.5000
  
  Programs that provide information about specific health and health-related topics including diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.
• Medicare Information/Counseling (2)
  LH-3500.5000

  Medicare Information/Counseling

  LH-3500.5000
  
  Programs that offer information and guidance for older adults and people with disabilities regarding their health insurance options with the objective of empowering them to make informed choices. Included is information about benefits covered (and not covered); the payment process; the rights of beneficiaries; the process for eligibility determinations, coverage denials and appeals; consumer safeguards; and options for filling the gap in Medicare coverage (Medigap supplement insurance). Also available is information relating to an individual's eligibility for benefits and assistance with evaluating their options and enrolling in a Medicare plan (A, B, C, and/or D) that will best meet their needs. These programs also address coordination of benefits when beneficiaries have other types of health insurance in addition to Medicare (e.g. Medicaid, employer coverage or retiree insurance) and provide counseling and assistance regarding the subsidies that are available to low income beneficiaries enrolled in the Part D Prescription Drug Benefit (which help pay for Part D premiums and reduce the cost of prescriptions at the pharmacy) and the Medicare Savings Programs which help pay for Medicare out-of-pocket costs. They may also provide information about Medicaid and the linkages between the two programs, referrals to appropriate state and local agencies involved in the Medicaid program, information about other Medicare-related entities (such as peer review organizations, Medicare-approved prescription drug plans, Medicare administrative contractors), and assistance in completing related Medicare insurance forms.
• Mental Health Information/Education (1)
  RR-5150

  Mental Health Information/Education

  RR-5150
  
  Programs that provide information through a variety of channels that improves the public's understanding of mental health and mental illness; the nature, etiology, diagnosis and treatment or management of specific mental disorders; and strategies for reducing the incidence of problems where possible. Mental health education programs help people make informed decisions about matters that affect their personal mental health and that of others. They inform the public of the risk factors and signs of mental health problems, encourage people to take advantage of early detection programs, help people modify behaviors that compromise their own mental health and provide support for family members and friends who are coping with mental illness or other mental health issues that have affected a loved one.
• Senior Housing Information and Referral (1)
  BH-8500.8000

  Senior Housing Information and Referral

  BH-8500.8000
  
  Programs that maintain information about retirement residences, residential care facilities and nursing homes, and link older adults who are looking for alternative living options with appropriate independent or supervised living resources.
• Special Collections and Archives (2)
  TJ-4500.8300

  Special Collections and Archives

  TJ-4500.8300
  
  Public, academic and some special libraries or other organizations that acquire, house and make available to the community for purposes of research or appreciation, rare books, aggregations of printed works or manuscripts on a particular subject or by a particular author; artistic materials by a particular artist or representative of a particular era or style; or other collectibles that are rare, of special interest, of historical significance or of scholarly value. Also included are organizations that acquire, classify and make available to the community on a loan or distribution basis, special document collections or reading materials in a variety of language or special formats which enable people who have visual or hearing impairments or who read in a language other than English to enjoy leisure reading materials and selected nonfiction and reference works. Some collections include materials that require specialized security and user services. Some special collections are standalone institutions that are privately funded, such as the Newberry Library or the American Antiquarian Society while others are part of a larger institution, such as the Beinecke Library at Yale University. Many American university special collections grew out of the merging of rare book rooms and manuscripts departments in a university's library system.
• Specialized Information and Referral (10)
  TJ-3000.8000

  Specialized Information and Referral

  TJ-3000.8000
  
  Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
• Street Outreach Programs (3)
  PH-8000

  Street Outreach Programs

  PH-8000
  
  Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
• Therapy Referrals (1)
  RR-8500

  Therapy Referrals

  RR-8500
  
  Programs that link people who are in need of counseling services with private therapists who are qualified in the desired area of specialization.