Access to Services

Results: 18

• Benefits Assistance (3)
  FT-1000

  Benefits Assistance

  FT-1000
  
  Programs that provide assistance for people who are having difficulty understanding and/or obtaining grants, payments, services or other benefits for which they are eligible. The programs may help people understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with benefits administration staff; and/or represent them in administrative processes or judicial litigation. Included are benefits counseling organizations that offer a range of advocacy services and legal aid programs that offer more formalized legal assistance.
• Child Care Provider Referrals (2)
  PH-2400.1500

  Child Care Provider Referrals

  PH-2400.1500
  
  Programs that provide statewide and community-based services that are designed to improve the availability and quality of child care. These programs maintain lists of child care resources and link families who are in need of child care services with child care centers, licensed family child care homes and other organization-based providers; provide information that helps families become good consumers of child care services; recruit new child care providers to expand the availability of the service locally; provide training and technical assistance for providers; and collect and disseminate data which document the demand for child care services and the current availability of child care resources. Some programs may also make referrals to preschools and many provide referrals to children's play groups.
• County Government Information Services (5)
  TJ-3200.2500-160

  County Government Information Services

  TJ-3200.2500-160
  
  Programs that provide information about county government offices and services that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. In some cases, assistance is available to help identify and locate an appropriate office.
• Disaster Preparedness Information (1)
  TH-1700.1800

  Disaster Preparedness Information

  TH-1700.1800
  
  Programs that increase public awareness of the measures that people can take before, during and after a major disaster or wide-scale emergency to reduce loss of life and property and improve their chances for survival. Included are programs that inspect the homes of individual residents and give them a report which suggests ways to enhance their safety and reduce the risk of property damage or loss, as well as those that deal with disaster preparedness in a more general way. Also included are programs that provide fact sheets, hazard maps and other types of technical information about natural disasters that individuals and communities can review and evaluate to see if their area is at risk.
• Disease/Disability Information (1)
  LH-2700.1700

  Disease/Disability Information

  LH-2700.1700
  
  Programs that provide information about the causes and origins, preventive measures, symptoms, screening/diagnostic procedures, and/or methods of treatment or management including the latest research for specific illnesses or disabling conditions.
• Health Insurance Information/Counseling (3)
  LH-3500

  Health Insurance Information/Counseling

  LH-3500
  
  Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
• In Home Assistance Registries (1)
  PH-2400.3300

  In Home Assistance Registries

  PH-2400.3300
  
  Programs that maintain lists of hourly and live-in companions, home health aides, personal care aides/attendants, cooks, drivers, homemakers, housekeepers (light and heavy housework), handyworkers, gardeners/yard workers, people who provide in-home secretarial help or other similar sources of assistance, and link people who are in need of these services with appropriate resources. The program may also recruit in-home assistance personnel, screen people who apply, provide training for the workers, help in-home care recipients interview and select prospective workers and monitor the quality of care each individual receives.
• Information and Referral (3)
  TJ-3000

  Information and Referral

  TJ-3000
  
  Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
• Legal Information Services (1)
  TJ-3200.4500

  Legal Information Services

  TJ-3200.4500
  
  Programs that provide information about specific legal problems and procedures that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field. Also included are legal aid services, bar associations and other programs that provide basic information about family law, landlord/tenant law, immigration law, consumer law, elder law, patient rights, the rights of persons with disabilities, the criminal justice system, the civil court system and other legal topics via workshops, classes, speaking engagements, printed materials, video tutorials, websites and other similar educational avenues.
• Medical Information Services (2)
  TJ-3200.5000

  Medical Information Services

  TJ-3200.5000
  
  Programs that provide information about specific health and health-related topics including diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.
• Mental Health Drop In Centers (1)
  RM-6500.5000

  Mental Health Drop In Centers

  RM-6500.5000
  
  Programs that provide an alternative, nonresidential environment for people who have mental, emotional or social problems and which may offer recreational activities, socialization, individual or group counseling, mutual support group meetings, information and referral or other similar services. Included are centers that are staffed by consumers of psychiatric services as well as centers that are managed by professional staff.
• Military Transition Assistance Programs (3)
  TM-5200

  Military Transition Assistance Programs

  TM-5200
  
  Programs that provide guidance and information regarding benefits, services and outplacement assistance for active duty separtees and retirees and their family members returning to civilian life with the objective of making the transition as smooth and stress-free as possible. Services may include benefits counseling, employment search and placement assistance, relocation services, financial planning assistance, eligibility information regarding medical and dental insurance coverage and other forms of assistance to facilitate adjustment to civilian life. Special employment transition assistance includes certification of job skills and experience; information about applying active duty job skills and experience to private sector employment; information about geographic areas of relocation including the labor market and cost of living; identification and location of employment and training opportunities; instruction in resume preparation, job analysis and interview techniques; and information about loans and grants to facilitate acquisition of employment. Also included are programs that help National Guard and Reserve personnel who have been activated for deployment resolve issues pertaining to duty requirements and employment benefits.
• Planning/Coordinating/Advisory Groups (3)
  TD-6500

  Planning/Coordinating/Advisory Groups

  TD-6500
  
  Governing boards, advisory boards, commissions, committees and other groups that provide advice, guidance and, in some cases, formal oversight, for public and private organizations that are responsible for the provision of services to the community; that assess existing social conditions and problems and develop and assist in the implementation of specific strategies for meeting the human service needs of the community; and/or which assist community agencies and organizations to coordinate the provision of services in an efficient, nonduplicative way. Also included are entities that are composed of community agencies which have an established networking relationship that provides a collaborative approach to addressing specific identified community needs and problems.
• Senior Housing Information and Referral (1)
  BH-8500.8000

  Senior Housing Information and Referral

  BH-8500.8000
  
  Programs that maintain information about retirement residences, residential care facilities and nursing homes, and link older adults who are looking for alternative living options with appropriate independent or supervised living resources.
• Specialized Information and Referral (10)
  TJ-3000.8000

  Specialized Information and Referral

  TJ-3000.8000
  
  Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
• Street Outreach Programs (3)
  PH-8000

  Street Outreach Programs

  PH-8000
  
  Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
• Therapy Referrals (1)
  RR-8500

  Therapy Referrals

  RR-8500
  
  Programs that link people who are in need of counseling services with private therapists who are qualified in the desired area of specialization.
• Veteran Benefits Assistance (46)
  FT-1000.9000

  Veteran Benefits Assistance

  FT-1000.9000
  
  Programs that provide assistance for veterans who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law based on service to their country. The programs may help veterans understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with U.S. Department of Veterans Affairs staff; and/or represent them in administrative processes or judicial litigation. Included are Veteran Services Officers (VSOs) who are trained and accredited by the Veteran's Administration (VA) and can be found in offices specific to each state, the county courthouse, the local VA office and local veteran's rights organizations; as well as legal aid programs that offer more formalized legal assistance.